We have now expanded the support options available to all of our customers that will try to cater for their individual needs. Please find below a table that shows how a different level of support may suit your individual requirements.

The Software Support Agreement provided by Computer Aided Business Systems Limited satisfies the operator's demand for comprehensive technical support on your software programs using telephone, email and remote assistance to resolve any issues or queries that you have efficiently and effectively.

A software support contract is essential to ensure full utilisation of your computer system, thereby guaranteeing minimal interruptions to the working day. With a Support Contract you will gain direct access our support team who are available to answer your queries. All incoming fault calls are logged and a solution will be provided, or, if necessary, an appointment made to come on-site to help resolve the problem.

All queries are managed to conclusion and an annual report will be provided regarding the number and type of requests that have been made.